The event will launch with a networking dinner hosted by the 成人头条on the evening of 2nd December (by invitation only) and will close with networking drinks after the seminar on the 3rd December, which is an ideal opportunity for you to catch up and discuss the day with your colleagues.
We hope you can join us!
Presentations:
Slides we've been given permission to share are highlighted below. You must be logged into the members section of the website to view them. Registration for 成人头条Members is free by clicking the 'Register' button at the top of this web page.
09:00 am |
Registration, refreshments and networking |
10:00 am |
Welcome and introductionElaine Morton, Head of Legal, Conduct Risk & Financial Crime, BSA |
10:10 am |
Mutuality in the SpotlightRobin Fieth, Chief Executive, BSA Covering political and economic developments over the past 12 months and looks ahead to what 2025 might bring for the mutual movement in general and the building society and credit union sectors in particular. |
10:40 am |
KEYNOTE: The Institute of Customer ServiceJo Causon, Chief Executive, The Institute of Customer Service Covering Governance and the role of the customer. |
11:35 am |
Refreshment break and networking |
12:00 pm |
PANEL SESSION: Proportionate Risk Management for the Modern MutualRuth Doubleday, Head of Prudential Regulation, 成人头条(Chair) Panel session with audience participation. |
01:00 pm |
Networking lunch |
02:00 pm |
Sustainability Priorities for BoardsSasha Molodtsov, Partner - Financial Services Advisory, BDO LLP |
02:45 pm |
Refreshment break and networking |
03:00 pm |
Regulatory Enforcement Trends and Emerging Legal RisksDavid Pygott, Partner – Global Investigations, Addleshaw Goddard LLP |
04:00 pm |
Summary followed by networking drinks |
05:30 pm |
Close of the event* Programme subject to change |
Head of Legal, Conduct Risk & Financial Crime, Building Societies Association
Chief Executive, Building Societies Association
CEO, The Institute of Customer Service
Head of Prudential Regulation, Building Societies Association
Partner - Financial Services Advisory, BDO LLP
Director - Financial Services Advisory, BDO LLP
Associate Director, BDO LLP
Partner - Global Investigations, Addleshaw Goddard LLP
Non-Executive Director, Darlington Building Society
Director, Swoboda Research Centre
Director, Second Mile Consulting Limited