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Mortgages and housing

Building societies have a strong tradition of helping people to buy their own home. Whether you are looking to buy for the first time, move up the housing ladder, are thinking about building your own home, or are interested in alternative ways to get started - it is worth taking a look at this section.

About Mortgages

Find out what different mortgages are available and how they work in this handy factsheet.
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How to get a mortgage

In order to buy a home, most people need to take out a mortgage. Click on this factsheet to find out how you can get yourself mortgage-ready and to understand the application process.
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What to do if you can't pay your mortgage

If something happens and you can't make your mortgage payments help is on hand.聽 Find out here where to go for help and guidance.聽
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Building on the Bank of Mum and Dad

The Bank of Mum and Dad 鈥� now a top 10 unofficial UK 'lender'聽鈥� is already playing聽a positive role. How we promote and broaden its contribution in future years will be key to sustaining a healthy hous...
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First Homes

First Homes is a new Government scheme designed to help local first-time buyers and key workers onto the property ladder, by offering homes at a discount of 30% compared to the market price. In some a...
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Industry voluntary agreement on switching

Some mortgage customers who took out their mortgage before the financial crisis started in 2007/8 and who are up to date with their repayments would benefit from having a new mortgage deal but found t...
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Cladding - consumer Q&A

Information聽for consumers about cladding and the EWS1 form.
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Leasehold homes: CMA enforcement action for leasehold mis-selling

The Competition and Markets Authority (CMA) announced on the 4th September 2020 that it is taking enforcement action against four聽leading housing developers in relation to the sale of leasehold properties
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Regulator urges action on interest-only mortgages

People with interest-only mortgages are being urged to contact their lender after the Financial Conduct Authority (FCA) found that many have still not talked to their lender about their repayment opti...
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Self and Custom Build

Useful information for those wanting to start a self or custom build project
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Tips on dealing with debt

聽What to do if you have a debt problem and where you can go for help.
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Useful links

If you聽need money advice or want to make a complaint this factsheet will give you a round up of some links you may find useful.聽
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